Legal

At SnapRent.site, we prioritize customer satisfaction and strive to provide a seamless shopping experience. This Money Back Policy outlines the conditions under which refunds may be requested and processed. By using our platform, you agree to this policy.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The product received is damaged, defective, or significantly different from the description provided by the vendor.
• The order was canceled before it was shipped or processed.
• The item is lost during shipping or fails to arrive within the specified delivery time.

2. Refund Request Process

To request a refund, follow these steps:

1. Contact our support team at snaprent.business@gmail.com within 7 days of receiving the item.
2. Provide the following details:
   • Order number.
   • Description of the issue (including photos for damaged or defective items).
   • Proof of purchase.
3. Await a response from our team within 3-5 business days.

3. Conditions for Refund Approval

Refund requests will be evaluated based on the following criteria:

• The product is returned in its original packaging and unused condition, unless the issue pertains to damage or defects.
• Proof of the defect, damage, or discrepancy is provided.
• The refund request is submitted within the designated time frame.

4. Non-Refundable Items

The following items are not eligible for refunds:

• Items listed as non-returnable or non-refundable in the product description.
• Products damaged due to misuse, improper handling, or wear and tear.
• Digital products or services already delivered.

5. Refund Processing

• Approved refunds will be processed through the original payment method within 7-10 business days.
• Shipping fees and other non-refundable charges may be deducted from the total refund amount.

6. Vendor-Specific Policies

As a multi-vendor platform, SnapRent.site allows vendors to set their own return and refund policies. Buyers are encouraged to review the vendor’s policy before making a purchase. Disputes involving vendor-specific policies will be resolved in accordance with this policy and our terms of use.

7. Dispute Resolution

If you are dissatisfied with the outcome of your refund request, you may escalate the matter to our support team at snaprent.business@gmail.com. We will work to mediate a fair resolution between the buyer and the vendor.

8. Changes to This Policy

SnapRent.site reserves the right to modify this Money Back Policy at any time. Changes will be effective upon posting. Continued use of our platform signifies your acceptance of any updates.

If you have any questions or need assistance with a refund request, please contact us at snaprent.business@gmail.com. Thank you for choosing SnapRent.site!